50more Online Dating Support Center

Support Center

FAQ

What is 50more?
What are "curated matches"?
What's the difference between introductions and admirers?
What are the two ways to chat?
What is the "Match Better" tab?
What is the advantage of a premium membership?
How do I filter my introductions by age?
How do I cancel my premium membership?
How do I unsubscribe from emails?
How do I deactivate my profile?

What is 50more?

50more is a dating site that we created for people who are over 50 in age, but not necessarily in mentality!  At Snap Interactive, Inc. we have learned from experience in the industry that at this stage of life, you know what you want and you just want us to help you find it?

 

What are “curated matches”?

We provide detailed profiles and ask you a lot of questions so that we can get to know you better.  Once you tell us about your values and lifestyle, we are able to use our unique matching algorithm and a personal touch to send you introductions that are suited for you.

 

What’s the difference between introductions and admirers?

Introductions are the curated matches that we recommend to you.  At that point you get to “Keep” or “Hide” your introductions.  Admirers are members that have already chosen to “Keep” you!  At that point you can move on to chatting.

 

What are two ways to chat?

You may see different questions in your inbox or notice that you are offered to send questions.  There are two ways to chat on the site.  The first way to chat is to ask your own questions and start conversation in your own words.  The second way is through multiple choice questions that are pre-written by us.  Striking up conversation can be difficult and scary so we wanted to help you break the ice.

 

What is the “Match Better” tab?

“Match Better” gives us an opportunity to get to know you better and as a result we are able to send you better matches that are more suited to you.  We don’t share all of that information with your introductions.  We specify during the process of building your profile which information will be visible.  You develop a relationship with us and then we help you to start new relationships!  

 

What is the advantage of premium membership?

If you want unlimited chat with other members, you will want to subscribe for a premium membership.  Custom chat messages can only be sent by premium subscribers.  We help you get started with free multiple choice questions for free.  And if a premium subscriber sends you a message, you get one free reply.  After that, you have to subscribe to continue the conversation and to send messages to others.
 

How do I filter my introductions by age?

Even though age is just a number, we understand that you may want more control over who you are introduced to. While we already take age into account in our algorithm, you can be stricter by going to your profile photo at the top right of the site, clicking your photo, and clicking "Account Settings" in the drop down menu. At the top of your Account Settings, there is a section called "Introductions". There, you can restrict the age of your introductions. Please keep in mind: you may still see people outside of that range because they like you.
 

How do I cancel my premium membership?

We really hope you will give us a chance to continue to help you match better.  We would love your feedback, as we are still a new site and we are looking to improve.  However, if you would like to cancel (Hey, maybe you met someone here!) then go to your profile photo at the top right of the site, click your photo, and click "Premium Membership" in the drop down menu. From your Premium Membership page, click the "Cancel Auto-Renew" link and follow the instructions. You may be required to call to cancel for security purposes.

 

How do I unsubscribe from emails?

You can keep your membership on 50more even if you don’t want to receive emails.  Click here to decide which types of emails you want to receive and from which you want to unsubscribe.

 

How do I deactivate my profile?

You may deactivate your profile at any time by going to your profile photo at the top right of the site, clicking your photo, and clicking "Account Settings" in the drop down menu. At the bottom of the Account Settings page, there is a button to deactivate your account. We hope you will tell us what you enjoyed as well as provide for us your constructive criticism.  Let us know if there are any features that would make you come back or if you are just taking a break from dating overall. Of course we especially want to hear about any success stories too!
 

More questions? Reach us at help@50more.com

help@snap-interactive.com
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